Frequently Asked Questions
Everything you need to know about enhancing your home with Aquasure.
What is the standard shipping timeframe for large home equipment?
Most orders are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes 3-7 business days to arrive at your doorstep.
Do your products come with a manufacturer warranty?
Yes, all Aquasure systems include a comprehensive 1-year limited warranty that covers defects in materials and workmanship under normal use.
What is your return policy for home installations?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.
Are your filtration systems easy to install without a professional?
Our systems are designed for DIY-friendly installation and include detailed manuals. However, we recommend consulting a licensed plumber if you are uncomfortable with basic pipework.
How often should I replace the filters in my system?
To ensure optimal performance and water quality, we recommend replacing your sediment and carbon filters every 6 to 12 months, depending on your local water usage.
Do you offer financing options for larger purchases?
Yes, we partner with several financing providers to offer flexible monthly payment plans at checkout, allowing you to upgrade your home now and pay over time.